General Information

Location: Shanghai, China

Job Seniority: Professionals

Job Type: Consulting

Working time: Full-time

Travel Extent: Below 50%

Description and Requirements

Office Head - Shanghai, DHL Consulting Asia Pacific

China is a strategic market for DHL. Our customers in China are assessing maturity and risk of their global supply chain. We would like to inject new energy in our China footprint. We are looking for a results-driven Head of China Office who will be committed to the expansion and success of the business by developing and implementing a strategy for DHL Consulting that enables growth targets achievement.

Main Responsibilities

  • Scaling strategic and supply chain consulting businesses in China
  • Full Ownership of the China Office P&L
  • Serve as a business development leader targeting new revenue sources and growth within the market (e.g international expansion for China-based MNCs or international companies expanding their supply chains within China)
  • Engagement partner providing quality control for all China based consulting projects
  • Build your team - hire, develop and manage a consulting team that is equally committed and enabled to grow a profitable consulting business

Further Responsibilities:
  • Increase brand awareness for DHL Consulting within the market
  • Develop and maintain KPIs that drive the team toward goals of revenue generation, expansion, and team development
  • Develop, monitor & maintain processes that deliver a best in class service and customer experience; interact with customers on a regular basis to ensure satisfaction and gain useful feedback
  • Develop new product offerings that are responsive to changing market conditions to achieve revenue diversification, and lead local implementation
  • Own all business operations, budgeting and administrative activities to drive high-value performance and an efficient, lean operating model
  • Establish a trust-based partnership with DHL Consulting's regional and global leadership
  • Provide feedback, training, development and coaching for your team
  • Promote a metrics-driven culture, with the development of consistent approaches to setting performance targets, forecasting and ongoing performance improvement

Submit your application in English including your CV, cover letter, academic and high school records and your reference letters (if applicable).

Call us if you have any questions. We’d be happy to hear from you: +65 6879 8150

DHL Consulting

Who we are:

DHL Consulting is an essential part of the world’s leading mail and logistics company, Deutsche Post DHL Group (DPDHL Group), with unparalleled access to its most important people – the top management of this prominent global organization.

We have two key responsibilities at DHL Consulting. We provide a broad range of management consulting and business transformation services to all DPDHL business divisions, and we deliver strategic supply chain consulting services to many DPDHL Group customers.
Consultants in DHL Consulting therefore have the unique opportunity to experience both in-house and external consulting projects. As DPDHL Group offices and customers are located in 220 countries and territories, this can take you virtually anywhere in the world!

Our Job:

DHL Consulting combines business experience and logistics expertise to effectively answer the multifaceted business challenges of DPDHL Group. Our strategic advisory services help the Group’s businesses to run better, adding value and delivering internal objectivity.

We draw on the collective project experience of DHL Consulting and we leverage the Group’s global wealth of industry-leading research and innovation. In addition, we freely apply industry benchmarks, external case studies, international precedents, and fresh thinking. With our broad understanding of DPDHL Group, we identify key challenges, develop customized solutions, look beyond specific business areas, and implement change quickly and efficiently. To help the organization stay ahead of the curve, we work on many digitalization projects.

Our professional advice nurtures and enables supply chain evolution for DPDHL Group customers in a wide range of sectors and industries, including automotive, energy, engineering and manufacturing, life sciences and healthcare, retail, technology, and more.

Today, more than 100 consultants work globally for DHL Consulting. Our four offices are located in China, Germany, Singapore, and the USA, and assignments can take consultants almost everywhere on the planet.


Our business is people-based and your development is our priority. We have an excellent track record of developing high-potential consultants for subsequent managerial positions in DHL Consulting and in DPDHL Group. On your career journey, your responsibilities will grow – new consultants will focus on delivering great projects; senior consultants or project managers will take on team and project leadership; partners will manage customer relationships and develop business. Along the way, we will support you with a trust-based feedback culture, an individual mentor assigned from the management team, and a comprehensive training curriculum.

Are you curious to learn more about us?

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Deutsche Post DHL Group

No matter where you live, we bet you have encountered our vans on your way to university, spotted our airplanes on one of your study trips, or received your latest parcel delivered directly by Deutsche Post DHL Group (DPDHL), the biggest logistics company in the world. With more than 540,000 employees in over 220 countries and territories worldwide, DPDHL generated revenues of more than €61 billion in 2018. The company offers integrated services and tailored, customer-focused solutions for managing and transporting mail, cargo, equipment, and information. It is divided into five main divisions:

Post & Parcel Germany
DHL Express
DHL Global Forwarding & Freight
DHL Supply Chain
DHL eCommerce Solutions



Your Profile

You are a proven leader with a track record of scaling consulting businesses and strong business development exposure. You have experience in successfully managing a P&L, achieving revenue targets, and in building and developing strong teams in new market environments. You enjoy setting strategic priorities while adopting a hands-on attitude when solving challenges. You are an entrepreneurial problem solver who is results-driven and customer-focused. You are excited to build and scale a market. Specifically, we look for the following:
  • at least 5 years of experience with a successful track record in managing high-performing consulting teams in supply chain projects
  • Proven record in developing business with leading Chinese MNCs and good network to International companies' logistics Executives
  • Ability to strategize and plan ahead
  • Lateral thinker who will find creative ways to hit ambitious growth targets
  • Analytical and data-driven decision-making style
  • Ability to thrive in ambiguous work environments with moving targets
  • Exceptional organizational, communication and interpersonal skill, with the ability to project professional competence, leadership capability, and personal maturity
  • Charismatic personality with excellent presentation skills and the ability to own external relationships with key executive stakeholders under minimal supervision
  • Fluency in English and Mandarin is required